Cookie Policy

Cookies are small text files stored on your computer or mobile device when you visit a website. They make websites work more efficiently and provide information to site owners. Cookies perform various functions, such as remembering preferences, tracking browsing activity, or enabling secure transactions. They are an integral part of modern web browsing, enhancing user experience by making interactions faster and more personalized.

When you visit Fortuna, cookies help us understand how you interact with our platform, allowing us to tailor our services to your needs. Without certain cookies, some website features might not function correctly, or your experience might be less convenient. We want you to understand what cookies are and how we use them responsibly.

Fortuna uses cookies for several purposes, all aimed at providing a secure and enjoyable online betting experience. Our use of cookies includes ensuring basic website functionality, analyzing site performance, remembering your preferences, and delivering relevant marketing communications. We are transparent about our cookie practices.

Specifically, cookies allow us to:

• Maintain your login session, so you do not have to re-enter details every time you go to a new page.
• Understand which parts of our website are most popular, helping us improve content and layout.
• Remember your language preferences and other custom settings.
• Provide personalized offers and advertisements relevant to your interests.
• Detect and prevent fraudulent activities, enhancing account and transaction security.

Essential cookies are fundamental to the Fortuna website's operation. Without these cookies, our services would not function correctly, and you would be unable to access key features, such as logging into your account, making deposits, or placing bets. These cookies are automatically placed on your device when you visit our site because they are strictly necessary for us to provide the services you request.

These cookies typically:

• Enable secure login and authentication processes.
• Facilitate navigation and remember your progress through a transaction, such as placing a bet.
• Ensure the security and integrity of your data while using Fortuna.
• Comply with regulatory requirements, such as age verification and responsible gaming measures.

Because essential cookies are vital for the website's core functionality, they cannot be disabled through our cookie consent tool. If you block them via your browser settings, significant parts of Fortuna's services will become inaccessible or malfunction.

Analytics cookies collect information about how visitors use the Fortuna website, such as which pages are visited most often, how long users spend on each page, and if they encounter any error messages. This data is aggregated and anonymized, meaning it does not identify you personally. We use this information to understand and improve our website's performance, identify areas for enhancement, and ensure content is relevant and engaging.

For example, analytics cookies help us:

• Monitor website traffic and user behavior patterns.
• Identify technical issues and improve site stability.
• Optimize content and user interface design based on popularity and engagement.

By understanding how our users interact with Fortuna, we continuously refine our platform to offer a better and more intuitive experience for everyone.

Functional cookies allow Fortuna to remember choices you make, such as your username, language, or region, and provide enhanced, more personal features. These cookies can also remember changes you have made to text size, fonts, and other customizable parts of web pages. They improve your user experience by making your interactions with our site more convenient and tailored to your preferences.

Examples of how we use functional cookies include:

• Remembering your preferred language settings for future visits.
• Storing your login details to save you time on subsequent visits.
• Recalling your betting preferences or previous selections.

While not strictly essential for the website's operation, functional cookies significantly enhance your personal experience on Fortuna. Disabling these cookies may result in a less personalized experience and require you to re-enter preferences more frequently.

Marketing and advertising cookies deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are typically placed by third-party advertising networks with our permission and remember that you have visited our website. This information is then shared with other organizations, such as advertisers, to show you relevant ads across the internet.

At Fortuna, we use these cookies to:

• Show you personalized promotions and offers related to sports betting and casino games.
• Track the performance of our advertising campaigns to ensure they are effective.
• Understand your interests to provide you with more relevant content both on and off our platform.

You can accept or decline these cookies. Declining them will not prevent you from seeing advertisements, but they may be less relevant to your interests.

In addition to the cookies Fortuna sets directly, we also use various third-party cookies from external services. These cookies are set by domains other than our own and are used for analytics, advertising, and providing enhanced functionality. For example, we may use third-party analytics providers to help us understand how our website is used, or third-party advertising partners to display relevant ads to you on other websites.

Third-party cookies on Fortuna may include those from:

• Analytics providers, such as Google Analytics, to track website performance and user behavior.
• Social media platforms, if we integrate social sharing features, allowing you to share content.
• Advertising partners, who help us manage and deliver targeted advertising campaigns.

We carefully select our third-party partners and confirm they adhere to strict data protection standards. We do not have direct control over these cookies, and their use is governed by the respective third parties' privacy policies. We encourage you to review the privacy policies of these third parties for more information on their cookie practices.

The duration a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies are temporary and typically expire when you close your browser. They link your actions during a single browsing session.

Persistent cookies, on the other hand, remain on your device for a set period specified within the cookie itself, or until you delete them. These cookies activate each time you visit the website that created that particular cookie. They remember your preferences or actions across multiple visits.

At Fortuna, some of our cookies are session-based to ensure smooth navigation during your visit, while others are persistent to remember your preferences and provide a more personalized experience over time. The expiry period for persistent cookies can range from a few hours to several years, depending on their purpose.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting your web browser settings. Most web browsers allow you to control cookies through their settings preferences. If you block or delete cookies, this may impact your experience on Fortuna and other websites.

Here is how you can typically manage cookies:

• Browser Settings: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. The "Help" function within your browser should provide instructions.
• Cookie Consent Tool: Fortuna provides a cookie consent tool on our website, allowing you to manage your preferences for non-essential cookies. You can revisit this tool at any time to change your choices.

Disabling essential cookies may prevent you from using certain features and services on Fortuna, as they are crucial for the website's basic functionality and security. For more information about cookies and how to manage them, you can visit www.allaboutcookies.org.

"Do Not Track" (DNT) is a privacy preference users can set in their web browsers. When DNT is enabled, it sends a signal to websites indicating that the user does not want their online activities tracked. However, there is no universally accepted standard for how websites should respond to these DNT signals.

Currently, Fortuna does not respond to DNT signals. This means that even if you have DNT enabled in your browser, our website and third-party services may still collect information about your browsing activity. We continue to monitor developments in DNT standards and may adjust our practices if a consistent and legally binding standard emerges.

In the meantime, you can manage your privacy preferences and cookie settings directly through our cookie consent tool and your browser settings, as outlined in the "Managing and Disabling Cookies" section.

Fortuna may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes we make will be posted on this page, and where appropriate, we will notify you by email or through a prominent notice on our website. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies and related technologies.

The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of the Fortuna website after any changes to this Cookie Policy will constitute your acceptance of such changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us. Our customer support team assists with any queries you may have regarding your privacy and data on Fortuna.

You can reach us through the following methods:

• Email: [email protected]
• Live Chat: Available directly on our website during operational hours.
• Contact Form: Fill out the contact form located in the "Contact Us" section of our website.

We protect your privacy and ensure a transparent and secure experience on Fortuna. We will respond to your inquiries as promptly as possible.